Your one-stop shop for retail insights.

A digital revolution is transforming the retail industry and the way we shop. Consumers are using multiple channels to research, browse, compare, and buy products, including online shopping platforms, social media, and mobile apps.

To stay relevant and ahead of competition, retailers need to have a clear understanding of this trend and related shifts in consumer expectations, preferences, and behaviors.

Retail industry trends include:

Increasing competition from online retailers

Websites & apps for omnichannel shopping

Self-checkout & automated technology

Digital wallets, mobile payment systems, contactless payments

Data-driven personalization

Immersive shopping experiences using augmented reality

Click-and-collect, curbside pickup, BOPIS

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Avoid research buyer's remorse.

Our retail marketing research experts keep stock of industry trends and are experienced along all points of the shopper journey. They partner with retail businesses like yours to support data-driven decisions and set strategies that win in the increasingly complex and competitive retail market.

We’ve got you covered with our decades of experience working with retailers of all types, including traditional brick-and-mortar and online stores, and across single channel, multi-channel, and omnichannel strategies.

Browse our full inventory of retail insights solutions.

Retailers face many unique challenges, including distilling insights from a variety of data sources and types. We can help!

Our in-house team of data scientists integrate and analyze primary, secondary, structured, and unstructured data. Plus, we have a full inventory of flexible solutions that can be fully-customized to perfectly address your unique objectives. Count on us for all of your retail insights needs from ad hoc to strategic, and large-scale tracking programs using custom quantitative, qualitative or hybrid approaches across in-store, online, and virtual environments.

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